Privacy policy

General Statement

Highland Solutions LLC appreciates your interest in its products and your visit to this website. We take the protection of your data seriously and we want you to feel comfortable visiting our site.

This Privacy Policy applies to Highland Solutions (“us”, “we”, or “our”) which operates the highlandai.net website and subdomains (collectively, “sites”), and provides access to certain services (“services”). If you do not agree with this Privacy Policy, please do not access or use the sites, services or any other aspect of Highland Solutions’ business.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our sites and services and the choices you have associated with that data. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources. The use of information collected through our sites shall be limited to the purposes under this Privacy Policy.

This Privacy Policy has an effective date of 03/01/2025.

Information We Collect From You

When you visit our sites and applications, you may choose to submit information to Highland Solutions through our sites and applications, via email, SMS, or by some other means. When you pay a bill using our sites, you may be asked to enter your name, email address, mailing address, phone number and/or credit card information. Please note, we only store billing information to the extent it is necessary to render service.

We may also ask you for personal information at other times, for example when you answer a survey, when you enter into a sweepstake, contest or promotion sponsored by us, or when you report a problem with one of our sites or services.

If you contact us, we may keep a record of that correspondence. When you refer people for any of our products or services, we may collect the information you provide about that person such as name, mailing address, email address, and/or phone number.

In addition, we may collect information from your computer or Internet device to enable us to offer you personalized services through our portals and conduct statistical analyses for business purposes. For details, see our Cookie policy provided below.

How We Use Your Information

Highland Solutions may store and use information collected from you to provide the services you request, process your online payment made through our sites, respond and address your submission, for customer service or quality control purposes, or for business effectiveness. The extent to which Highland Solutions uses or discloses information depends upon the nature of the information provided and the extent to which Highland Solutions’ handling of the information is governed by this privacy policy, our sites’ terms of use, and applicable law.